FAQ

Your package includes:

• 1 × Sports Bag Lite

• 1 × Adjustable Shoulder Strap

• 1 × USB Charging Cable (Power Adapter Not Included)

• 1 × User Manual

1. Initial Charging

￮ Connect the provided USB cable to the bag's charging port and a power source (5V/2A recommended).

￮ The charging symbol on the touch screen will blink slowly during charging and stay solid when fully charged (estimated 3-4 hours).

￮ For optimal battery health, complete a full charge before first use.

2. Powering On

￮ Locate the power switch (on the left side of the inner panel).

￮ Slide the switch to the "On" position.

3. Mode Selection

Double tap the " touch  screen" to activate and select a working mode：

￮ Normal mode: 1-hour deodorization, with the "icy blue light ring" on the touch screen displaying a breathing effect (fading in and out). This mode is recommended for small loads of garments that need deodorizing.

￮ Enhance mode: 4-hour deodorization , with the "icy blue light ring" on the touch screen blinking. This mode is recommended for multiple items, as it provides stronger plasma treatment and an extended 4-hour runtime for thorough odor removal.

Yes, the Sports Bag is fully waterproof, making it suitable for rain and splashes in daily use. However, do not submerge it or wash it directly in water.

We recommend using a soft, damp cloth to wipe the surface. Do not machine wash or dry-clean.

Use a USB-C cable with a standard 5V/2A charger. The charging port is located on the left side of the inner panel.

When fully charged, the bag supports up to 40 uses in "Normal" mode, with approximately 1 hour of runtime per use.

Switch to Enhanced Mode for stronger odor removal (4-hour cycle) or reduce the number of items if overloaded.

Our Clean Pouch uses dual purification technology, lab-tested to achieve 90.8% deodorization. It works especially well in high-temperature and humid conditions, making it perfect for gym bags, travel luggage, and home storage. 

The Clean Pouch features a 3-layer fabric design:  

Waterproof nylon outer layer – Blocks moisture and spills.  

Oxygen-rich fiber middle layer – Continuously neutralizes odors.  

Sweat-proof & mildew-resistant inner lining – Keeps contents dry and prevents mold.  

This design ensures long-lasting freshness without washing.  

No, you cannot put fully wet clothes in the Clean Pouch. However, it is suitable for sweaty garments or those with slight moisture.

No, the advanced fabric technology is not washable, as water can damage its purification properties. Instead, simply wipe the interior with a damp cloth and air-dry naturally.

 The pouch provides continuous odor protection during normal use.

 Absolutely! The odor-eliminating lining makes it ideal for: sneakers, towels, boxing gloves, and more. 

Keep it in a cool, dry place (avoid direct sunlight).

Press and hold the 10min & spray buttons for 3 seconds until the battery light turns on. For first-time use, charge the device fully for at least 4 hours before use.

Press any button to power on the device. Select your desired function (cold plasma or spray) by pressing the corresponding button;The indicator light will flash once to indicate that the gear shift is successful.

No. The two functions cannot be activated simultaneously. Please stop one function before starting the other.

Press the target gear button directly to switch modes (indicator light on = successful shift). Press the active gear button again to turn off the cold plasma function.

1. Mix official pet serum with clean water per instructions using the matching filler.
2. Peel off the silicone plug, then slowly pour in the prepared liquid (max 30ml, do not overfill).
3. Press the spray button to start, press again to stop.
   
   

• For pet use only; avoid pet’s sensitive/broken skin.
• Do not use while charging.
• Keep away from children unattended; clear tangled hair immediately if occurs.
• Only use official matching serum (no corrosive liquids).
• Do not disassemble, squeeze, or burn the battery.
  
  

Always power off and disconnect power before cleaning.

Wipe the surface with a wrung damp cloth; do not submerge or rinse the whole device.

Gently clear away residual hair from the comb teeth, and wipe stubborn stains with a damp cloth dipped in neutral detergent.

Safe and effective for both dogs and cats of all coat types.

Yes. Monitor your pet for 24-48 hours after the first use to check for any skin sensitivity or irritation.

1. Add 3mL of serum to the brush’s 30mL reservoir.
2. Fill the reservoir to full with clean water.
3. Spray gently while brushing for even distribution.
4. Use 3-4 times weekly for best results.
   
   

Yes. Mix the serum and clean water at a 1:10 dilution ratio (1 part serum, 10 parts water), spray the mixture onto pet coat while brushing thoroughly, use 3-4 times weekly.

Any prepared mixture must be used within 24 hours to retain freshness and effectiveness. Discard any leftover mixture completely.

Yes. Monitor your pet for 24-48 hours after the first use to check for any skin sensitivity or irritation.

Do not use on pets with open wounds, inflamed, irritated or broken skin.

Store in a cool, dry place away from direct sunlight. Keep out of reach of children to prevent accidental swallowing.